From 2023-01-17 22:24 to 2023-01-17 22:39 (UTC+8), the standard futures and perpetual futures trading services has been affected by unusual network fluctuation. This has caused the following situation for some users:
- Timeout error
- Unable to open a position
We have resolved the issue at the first moment. The system will automatically collate and compensate for all users' losses due to the system issue.
- All compensation will be issued by 2023-01-18 18:00 (UTC+8). Please get in touch with our 24h online support for further inquiries.
BingX Operation Team
Cryptocurrency prices are subject to high market risk and price volatility. You should only invest in products that you are familiar with and where you understand the associated risks. You should carefully consider your investment experience, financial situation, investment objectives and risk tolerance and consult an independent financial adviser prior to making any investment. This material should not be construed as financial advice. Past performance is not a reliable indicator of future performance. The value of your investment can go down as well as up, and you may not get back the amount you invested. You are solely responsible for your investment decisions. BingX is not responsible for any losses you may incur. For more information, please refer to our Terms and Risk Warning.