Q1. How to calculate trading fees?
A1: Spot trading fees: generally 0.1%, the actual fee rate on the official announcements shall prevail.
Conversion fee: 0.2%
For Withdrawal fees, Standard Contract fees, and Perpetual Swap fees, you can refer to: https://support.bingx.com/hc/en-001/articles/360027240173
Q2. How to deposit?
A2: Web- Hover over “Assets” on the top navigation bar of BingX.com, and click on “Deposit”. Follow the instructions to complete your deposit.
App- Click “Deposit” on the [Home] page after you log in and enter BingX App.
If you want to deposit with fiat currency, you need to exchange it into crypto on [Buy Crypto] before trading.
Q3. How to withdraw your assets?
A3: Web- Hover over “Assets” on the top navigation bar of BingX.com, and click on “Withdraw”. Follow the instructions to complete your withdrawal.
App- Click “Withdraw” on the [Assets] page after you log in and enter BingX App.
Note: Each digital asset must be withdrawn to the respective currency wallet address. Please ensure the accuracy of your wallet address to prevent any loss of assets.
Q4. What if my deposit has not arrived in my account?
A4: Check the transaction status on the blockchain to see whether the transaction has already been initiated successfully or if your deposit address is accurate or not. If there is no problem with the above, yet the deposit hasn’t arrived in your account, please provide your BingX UID, deposit currency, quantity, deposit time, and TxID for us to check.
Q5. What if my withdrawal has not arrived in my account?
A5: Regarding unreceived withdrawal, please refer to: https://support.bingx.com/hc/en-001/articles/360030004454
Q6. VST/ Demo trading issue
A6: VST can be used as margin in Standard Contract or Copy Trade for demo trading ONLY.
VST- DemoTrading Tutorial
Q7. What if I deposit to the wrong address?
A7: BingX supports the deposit recovery of ERC20, BEP20, and TRC20 assets with a charge of 50 USDT
Q8. Can I add a referral code after I deposit?
A8: Users can add a referral code during registration. Or after registration, visit [My Referrer] on APP to add a referral code.
Once a referral code is added, it cannot be changed.
The portal [My Referrer] will close after any deposit. Therefore, you will not be able to add a referral code if you have already made a deposit.
Q9. About Indices, Commodities, and Forex
A9: Unavailable in Mainland China, Macau, Taiwan, and Hong Kong regions
Q10. How to use bonuses?
A10：You can watch the tutorial video here:
Note: New users will get 120 USDT bonuses upon registration. The bonuses need to be obtained by completing the corresponding tasks. The time of completing the tasks is 30 days, and the bonuses are valid for 14 days after receipt.
Q11. How to enable Google 2FA verification?
A11: After logging into your BingX account, go to [Security Center], click the [Link] button next to the [Google Verification/Authentication] tab.
Tutorial: How to Enable Google 2FA Verification